Terms of Service

Last updated: November 11, 2026

These terms apply to your use of tryeliteforge.shop and to the design services you buy from Elite Forge Designs ("we", "us"). By subscribing or booking a project you agree to them. If we sign a separate written agreement with you, that agreement governs where it differs from these terms.

1. Services

We provide graphic, brand, web, packaging, motion and related design services. Memberships (Standard and Pro) give you ongoing access to design work through a request queue. Brand Forge is a one-time identity project with a defined scope. What each plan includes is described on our pricing page.

2. Requests and turnaround

Membership requests are worked on in the order you set, one at a time on Standard and two at a time on Pro. Turnaround times are typical estimates, not guarantees, and larger requests may be split into stages. We may decline requests that are outside the plan's scope, unlawful, or that infringe someone else's rights.

3. Fees and billing

Membership fees are billed in advance at the start of each monthly cycle and renew automatically until you pause or cancel. Brand Forge is billed in full when the project is booked. Prices are in US dollars. Payments are processed securely by Stripe, and charges may appear on your statement under our billing descriptor.

4. Pausing and cancelling

You can pause a membership at any time. While paused, you aren't billed, and the unused days of your current cycle are saved for when you resume. You can cancel at any time before your next billing date and you won't be charged again. Refunds are covered in our refund and cancellation policy.

5. Your materials

You confirm that you have the right to use any logos, images, text or other materials you send us, and you give us permission to use them to deliver the work.

6. Ownership of the work

Once a deliverable is paid for, you own the final design and its source files, and may use them however you like. We keep ownership of our general know-how and of any concepts you didn't choose. Third-party assets such as stock images or licensed fonts remain subject to their own licences, which we'll point out when we use them.

7. Portfolio

We won't share your work publicly without your permission. If you agree, we may show finished work in our portfolio.

8. No guaranteed results

We design with care, but we can't guarantee business results such as sales, sign-ups or rankings, which depend on many factors outside our control.

9. Limitation of liability

To the extent the law allows, our total liability for any claim relating to the services is limited to the fees you paid us in the three months before the claim, and we aren't liable for indirect or consequential losses.

10. Website use

You may not copy the content of this site for commercial use, or try to disrupt or gain unauthorised access to it.

11. Changes

We may update these terms. Changes apply from the date shown above and don't affect payments already made.

12. Contact

Elite Forge Designs
support@eliteforge.com